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Knowledge Base Articles

Configure Color of Links in Jump To Dashboard

The colors of the links or clickable elements opening the modal dashboard in a widget where Jump To Dashboard is enabled, can be changed with slight modification of the plugin. The two files that can be modified for this functionality are :The color ...

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How to configure Data Groups

Introduction This article will guide you on how to configure the Data Groups’ parameters based on the current performance and business requirements. What are "Data Groups”? The “Data Groups” administrative feature allows configuring Quality-Of-Servic...


JWT SSO With Cognito

Amazon Cognito provides authentication, authorization, and user management for your web and mobile apps. Your users can sign in directly with a user name and password, or through a third party such as Facebook, Amazon, Google or Apple. The two main c...

Uploading Files Locally Using Rest (Linux)

In Sisense Linux distribution you are able to upload files to the local environment using a 3rd party tool, which is embedded in the Sisense platform. Power-Shell 1 file upload Example - Version <=L20121.3 The script below will allow the user to uplo...

Setting Up SSO With Salesforce

This article will describe how to embed Sisense dashboards into Salesforce, and use the logged in Salesforce user to authenticate in Sisense. Users have already logged into Sisense, so we don't want to make them log in again. The example here will fi...

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SSO Java example

Make sure you have reference for each of the imported libraries mentioned in the code in the file pom.xml use this example of generating JWT and adjust it to suit your case. import; import java.util.Date; import o...

Setting Up SSO SAML 2.0 with G Suite

G Suite is a package of cloud-based services that can provide your company or school with a whole new way to work together online—not just using email and chat, but over video conferences, social media, real-time document collaborations, and more. Us...

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Amazon Machine Image - Create Sisense Instance

Introduction Amazon Machine Images (AMI) provide the information that will facilitate the generation of an instance. It serves as an application to create virtual machines. The AWS offering will allow Sisense customers to operate with effective redun...

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Health and Maintenance of Sisense Environment

Overview: Keeping your Sisense environment healthy and up to date is essential to a successful Sisense instance. This article contains general information about Sisense deployment and maintenance. Please reference the linked articles for additional i...


Sisense Go-Live Checklist

Here is the Google Sheets version of the Checklist. Complete our go-live checklist to ensure you are going into production following all of the Sisense best practices! Ensure A Healthy Production Environment Complete Dev to Prod MigrationSisense asse...

How to Update Sisense Instance After License Changes

The purpose of this article is to provide the step-by-step actions necessary to allow changes to your license to be reflected in your Sisense instance. Use Cases This applies for all customers on Sisense versions prior to version 2021.5. On newer ver...

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QA Testing

The Quality Assurance phase will usually be done after the dashboard development is done and the data is validated, and before the User Acceptance Test (UAT). For more information about these phases please see the following: Data Validation UAT In th...

Get License Key for Offline activation by an API call

There is an option to get an activation key using an API GET call to the Sisense licensing server rather than needing to log into the Sisense site to obtain this information. Use case: This method helps generating license keys in a batch when you nee...

How do I reset my password?

Question How do I reset my password? Answer If you need to reset the password to access your dashboards, navigate to the URL for your dashboards and click the hyperlink for "Forgot your password? Click here": Then enter your email address and click s...

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