cancel
Showing results for 
Search instead for 
Did you mean: 
Community_Admin
Community Team Member
Community Team Member

Analytical Need

There are cases where we need to define an association between two entities. This association is comprised of the entities and not by each of them separately. 

For example, students & courses. We need to have a list of each student, a list of all courses and a list of which student is listed at which course (just like the example in Table Types)

Modeling Challenge

 

A table in our cube will hold a connection between the two identifiers from 2 different tables. Each identifier is not unique in this table but the combination is unique.

For example, We have a fact table in which every ticket has a start date (and no end date) and we want to count how many open tickets we have per day.

We don't have a daily data of how many open tickets, we only have the open date.

 

Solution

Example: We have the following two tickets:

Community_Admin_9-1634557195626.png

Logic:

Step 1 : New field for Resolved Date

Create a new field as temporary Resolved date, that will assign today's date in case the Resolved Date is Null. This field will be populated daily based on today's date. Let's say today's date is 5-18-2016. The updated Tickets table will looks like this :

Community_Admin_10-1634557195638.png

SQL for the new custom field:

CASE WHEN isnull([Resolved Date]) 

THEN createdate(getyear(now()),getmonth(now()),getday(now())) 

ELSE [Resolved Date] end

Remember to: 

  • Name the field 'New Resolved Date'
  • Set the field to be of type Date-Time
  • Set the original Resolved Date field as invisible.

Step 2: Relationship table

Creating a relationship table connecting the Date Dimension and the Tickets tables.

The relationship table will hold a record per each date in between the Start & Resolved dates of each ticket.

Community_Admin_11-1634557195680.png

SQL for the new Relationship table:

SELECT DISTINCT d.Date, t.[Start Date], t.[New Resolved Date

FROM [Tickets] t INNER JOIN DimDate d 

ON d.Date >= t.[Start Date] AND d.Date <=t.[New Resolved Date]

Step 3: Connections between the tables

Community_Admin_12-1634557195700.png

Chart 1. Connection table Schema

Dashboard Result:

Community_Admin_13-1634557195688.png

Chart 2. Dashboard : # of tickets per day

Dashboard

Ecdata

Version history
Last update:
‎10-18-2021 04:41 AM
Updated by:
Contributors
Community Toolbox

Recommended quick links to assist you in optimizing your community experience:

Developers Group:

Product Feedback Forum:

Need additional support?:

Submit a Support Request

The Legal Stuff

Have a question about the Sisense Community?

Email community@sisense.com