Knowledge Base
cancel
Showing results for 
Search instead for 
Did you mean: 

Knowledge Base Articles

Shared Tooltip For Scatter Chart

  Download: Shared Tooltip Introduction The following article describes steps needed in order to add a shared tooltip to a scatter chart. Purpose/Benefits The shared tooltip can be used to display all 'Break by' members in a scatter chart with the s...

intapiuser by Community Team Member
  • 489 Views
  • 0 comments
  • 0 kudos

Identifying Sisense Services

This article is a reference point for understanding Sisense services and what their purposes are. The notes column contains supplemental information about the service. Please note that this is not an exhaustive list of how you would interact with the...

intapiuser by Community Team Member
  • 3398 Views
  • 0 comments
  • 0 kudos

How To Set Up Outlook365 As The Email SMTP Server

Intended Audience If you'd like to replace the stock Sisense emailing service with an Outlook365 SMTP server, this guide is for you.   Steps to set up: 1. Run POST v1.0 /settings/email_server With the following body: { "host":"smtp.offic...

intapiuser by Community Team Member
  • 1280 Views
  • 0 comments
  • 0 kudos

How to Run a Repair

A repair is a process that will re-install the currently used version of Sisense. This can be useful in situations where your installation has become corrupted. No ElastiCube data or Sisense Web configurations will be changed. However, if you made an...

intapiuser by Community Team Member
  • 800 Views
  • 0 comments
  • 0 kudos

Error exporting to PDF

Sisense allows you to generate a PDF report of your dashboard when you need to take copies of your dashboards with you for meetings or sharing them with others. This article gives detailed  troubleshooting steps on how to handle PDF export failures ...

intapiuser by Community Team Member
  • 2058 Views
  • 0 comments
  • 0 kudos

Email Troubleshooting - Sisense 7.2+

This guide will demonstrate a few official first steps for troubleshooting many of the common issues that we see with the emails portion of the Sisense Application. This guide exclusively focuses on Sisense Version 7.2+. Please follow all of the rele...

intapiuser by Community Team Member
  • 2000 Views
  • 0 comments
  • 0 kudos

Installing Python On IIS

Question: Some users might want to install python on their IIS, for example in order to establish SSO by using python code. How can I install it?   Solution: In order to do so, follow these steps: Insure you have CGI installed on your IIS: Go to Sta...

intapiuser by Community Team Member
  • 15398 Views
  • 0 comments
  • 0 kudos

Sharing a file from a local machine in a dashboard

Sisense has the capability to share a local file (excel, word, pdf etc.)  with dashboard users.    Note: The file must be saved on the server in the following path: %programfiles%\Sisense\PrismWeb. You can create a new folder or save it under 'Resour...

intapiuser by Community Team Member
  • 730 Views
  • 0 comments
  • 0 kudos

Getting Started With DbVisualizer

Problem There are many data sources (connectors), such as web service APIs where we not familiar with their tables/fields like Facebook, Twitter, Youtube etc. Before importing your data from a web service, you should know the data in advance. This l...

intapiuser by Community Team Member
  • 4599 Views
  • 0 comments
  • 0 kudos

Connecting To The Elasticube From Microsoft Excel

Question:  The purpose of this post is to demonstrate how to connect to a Sisense Elasticube from Microsoft Excel.   Solution: Begin by installing the Sisense ODBC driver. https://www.sisense.com/data-connectors/odbc/ Once it is installed, go to ODB...

intapiuser by Community Team Member
  • 878 Views
  • 0 comments
  • 0 kudos

Ranking range

Introduction Many times we'd like to analyze our data according to top/bottom ranking positions, for this we have out-of-the-box ranking filters. At other times, we'd like to see certain ranges, such as the ranking range between certain ranks, i.e. p...

intapiuser by Community Team Member
  • 2220 Views
  • 0 comments
  • 0 kudos

MongoDB logs take too much Drive space

Question: MongoDB logs keep growing and lead to no available space on Drive.   Solution: Need to Enable Log Rotation In MongoDB. The following properties, located in "C:\Program Files\Sisense\Infra\MongoDB\mongodbconfig.conf", enable the log rotatio...

intapiuser by Community Team Member
  • 1098 Views
  • 0 comments
  • 0 kudos

Force Start A Sisense Service From Windows PowerShell

Question: Sisense Service hangs and I try to start them in Windows Services, but the usual net stop & net start will not restart them. net stop /y will stop all dependencies.     Solution: Follow the instructions below to force start a Sisense Servi...

intapiuser by Community Team Member
  • 1167 Views
  • 0 comments
  • 0 kudos
Labels