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This article is meant to provide initial troubleshooting steps for resolving Generic JDBC driver issues when trying to set this up in Sisense. The JDBC connector allows you to: Establish a connection from Sisense to a datasource that may not have a ...
Sharing a tip from our support team for resolving build failures when using custom REST Connector. The "Failed to convert value from BSON Type "ARRAY" to SQL Type "WVARCHAR"" error might happen with CustomREST connectors when the imported table con...
At times you may experience performance Issues with loading your dashboard page and may want to involve Sisense support for understanding the root causes. Follow the steps below to help facilitate the process in finding a resolution. Solution:Reco...
This guide will demonstrate a few official first steps for troubleshooting many of the common issues that we see with the emails portion of the Sisense Application. This guide exclusively focuses on Sisense Version 7.2+. Please follow all of the rele...
1. You can do that by adding the "debugger;" keyword anywhere in your widget or dashboard script, opening the developer console and refreshing. As the script is processed by the browser, it will stop execution at this point in the script and behave j...
SYMPTOMSWhen attempting to install Sisense the validation step will fail with a license validation error.DIAGNOSISThe user can successfully login to activate the license at the beginning of the installation process.After clicking 'Skip', the user can...
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