Forum Discussion

Jake_Raz's avatar
Jake_Raz
ETL
08-21-2024

Keep getting messages in Community about verifying my email despite already doing so

Hello! I've noticed recently that almost every time I first open a window to this website (the Sisense Community forums) I will see a blue message at the top of any page I look at that says "You have...
Installation Help
DRay's avatar
DRay
Sisense Employee
08-21-2024

Hi Jake_Raz.

Thank you for letting us know. This method works fine, but you can also reach out to us directly through via direct messsage, or emailing community@sisense.com. 

I set your email as unverified and then back to verified to see if that helps. Please keep us posted.

Thank you.

Jake_Raz's avatar
Jake_Raz
ETL
08-23-2024

Hmm, I'm not sure that worked, as I saw the message again just now 😞

 

  • DRay's avatar
    DRay
    Sisense Employee
    08-26-2024

    Ok, thank you. I'll open a ticket and keep you posted.