Elastic Cube Build Failure

[Rsuubo]

I'm encountering the error message: 'Input length = 1.' I'm using CData JDBC drivers to connect to my data source. Has anyone seen this before or know how to resolve it?

[DRay]

Hi @Rsuubo,

Thank you for reaching out. I'm not able to find any other reference to this error. Please open a support ticket so our team can look at it with you.

Thank you.

[DRay]

Hi @Rsuubo,

Were you able to get this resolved?

[Rsuubo]

I don't see how to log a support ticket/create new case

[DRay]

Hi @Rsuubo,

You should be able to access support tickets now. Can you check and let me know?

Thank you.

[DRay]

Hi @Rsuubo,

Thank you for getting back to me. I have reached out to our support team, and you should be able to access and create support cases very soon.