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Sisense User Password Update

KHConsult
8 - Cloud Apps
8 - Cloud Apps

We needed to update the password for each data model. We changed the password of the user in Snowflake, and then updated the password in the connection settings for each data model that uses that user. 

After making the change, all of our dashboards lost their connection. 

Are there additional steps to follow other than changing the password in the connection settings in the data model and then publishing the changes?

1 REPLY 1

Piotr_qbeeq
8 - Cloud Apps
8 - Cloud Apps

Hi @KHConsult 

If those models are in the Live Model mode and were published correctly the new credentials should be saved and working. Please additionally have a look at the 'Share' option and check if all dedicated users/groups are included there.

Always here to help,
Piotr from QBeeQ
QBeeQ - Gold Implementation and Development Partner
www.qbeeq.io