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Having trouble creating a new user and sending out the initial email

pciocheetah
7 - Data Storage
7 - Data Storage

I am having issues creating a user.  I created the user, and made sure that the email is correct, but the user did not seem to get the invite. 

2 REPLIES 2

DRay
Community Team Leader
Community Team Leader

Hello @pciocheetah,

I recommend opening a support ticket for this. They can review the Sisense logs and help figure out what is causing that.

David Raynor (DRay)

DRay
Community Team Leader
Community Team Leader

Hi @pciocheetah,

I wanted to check in with you to see if you were able to get this resolved.

 

David Raynor (DRay)