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Dskumar87's avatar
Dskumar87
Data Storage
11-26-2021

Not connecting to Azure cloud SQL via Federator

We are using enterprise version of Sisense using another UserName , when we connect directly from Sisense source connection MsSQLserver we are able to successfully login Azure cloud SQL(this is the vendor cloud- where the Sisense IP is whitelisted in the vendor side) . however when we try to connect the same via Federator for multi tenancy unable to connect and throwing TCP/IP error. Will Sisense use a different IP for the Federator connection or a different proxy port . Please help on the same.@sureshkumar.d@tvsnext.io

data models

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  • OlehChudiiovych's avatar
    OlehChudiiovych
    Sisense Employee
    12-10-2021

    Thank you for sharing this great question! Upon initial review, there are a few follow up questions required to provide the best solution.

     

    To ensure an optimal experience for both community members and you, I would like to recommend submitting a formal support ticket to: Submit a Support Ticket

     

    Looking forward to connecting in more detail soon.