Knowledge Base Article

Disable Monitoring Logs From Being Sent To Monitoring Service

If for information security reasons you'd like to disable data sent to our monitoring tools, you may disable this by doing the following:
On Sisense 7.0 and Above:
To disable online logs and have ONLY offline logs, comment out the last paragraph in the shipper.conf file:
C:\ProgramData\Sisense\Infra\Data\Shipper\Config\shipper.conf
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Then restart the Sisense.Shipper service.
On Sisense 6.7 and Below:
  1. Within Windows Services, stop the monitoring service (after 6.7, the services are called Sisense.Shipper and Sisense.Collector. Before 6.7, there's only one service called Sisense.Monitoring). 
  2. Using a text editor, open the file 

    C:\Program Files\Sisense\Monitoring Agent\logstash\bin\infraAgent.exe.config

  3. Set the run_shipper_outer key to false:
       4. Save the file.
       5. Start services that were stopped in step 1.
Updated 02-09-2024
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