How do I reset my password?

Answer

If you need to reset the password to access your dashboards, navigate to the URL for your dashboards and click the hyperlink for "Forgot your password? Click here":

Then enter your email address and click send:

You should receive an email with a temporary link to reset your password.  If you do not receive an email, please check your spam/junk folder.

For some customers, we are aware of issues with password reset emails not being sent. If you do not receive a password reset email after checking your email filters, please contact a Sisense administrator at your organization who can change your password for you. If you are the Sisense administrator and have not received a password reset email, please contact Support for assistance.

If you have forgotten the password for your Sisense.com or license account, go to https://www.sisense.com/si-login/ and click Forgot password. Follow the steps to enter your email address and send a reset email.  Check your inbox and click the reset password link to proceed and enter your new password. If you have issues in the process, please contact Support.