Fresh installation failure [Linux]

When performing a fresh installation of Sisense on a new server, you may encounter the following issue during the RKE2 installation step:

This guide walks you through the steps to understand the cause of this error and provides practical fixes to successfully complete the installation.

Step-by-Step Guide: 

The issue arises when the non-default package manager is used to install utilities needed for the installation. 

In this case, the “curl” utility was installed with the “sudo snap install curl” command

Fix:

1. sudo snap remove curl
2. sudo apt install curl

Conclusion

Use the default package managers for certain OSes to avoid issues like this one

Additional information about this issue:

• https://github.com/astral-sh/uv/issues/11849#issuecomment-2693524889
• https://askubuntu.com/questions/1356327/cant-write-to-a-hidden-path-using-curl

Sisense prerequisites that should be followed before each installation:

• https://docs.sisense.com/main/SisenseLinux/linux-minimum-requirements.htm

• https://docs.sisense.com/main/SisenseLinux/checking-the-prerequisites.htm

Disclaimer: This post outlines a potential custom workaround for a specific use case or provides instructions regarding a specific task. The solution may not work in all scenarios or Sisense versions, so we strongly recommend testing it in your environment before deployment. If you need further assistance with this, please let us know.