Resolving model export limitations in Sisense [Linux]
When trying to export a data model from the Data page, if the model exceeds 2 GB in size, the export process fails. Users typically see a generic error message, and the model is not exported successfully. By default, Sisense limits the maximum size of the data export stream. When a model exceeds this threshold (2 GB), the export operation cannot proceed.
[Alt text: "Export window for 'true snowflake Model' with options for 'Model Only' or 'Model & Data'. Note explains you can run without building. Alert in red indicates download size exceeds 2000 MB limit, suggesting to save to server. Export and Cancel buttons are visible."]
Step-by-Step Guide:
1. Configure the Data export stream max size (MB) settings as follows:
- Open the Admin tab.
- Click on System Management (Under Server & Hardware).
- Click on Configuration (in the top right corner of the page).
- Scroll down to the ECM section. Expand the ECM configuration area and adjust the Data export stream max size (MB) settings as required.
2. Click the Save Base button. The new configuration will be applied after the services are restarted.
3. Update the Data page and try to export the model
Important to note: Do not modify any other settings in Base Configuration, as it may damage your instance if changes are made without a clear understanding of those settings. Reach out to support if guidance is needed. If the issue still persists, it may be due to a limitation in the software. In this case, contact Sisense Support for further assistance.
Disclaimer: This post outlines a potential custom workaround for a specific use case or provides instructions regarding a specific task. The solution may not work in all scenarios or Sisense versions, so we strongly recommend testing it in your environment before deployment. If you need further assistance with this, please let us know.
