SamAlbertCSM's avatar
SamAlbertCSM
Sisense Employee
08-12-2025
Status:
New Idea

Enable end-to-end tracing visibility for Sisense services to complement existing metric monitoring.

Description: We are looking to send Sisense application traces to SignalFx (Splunk Observability Cloud) and would like guidance on leveraging the OpenTelemetry framework to achieve this integration.

Currently, OpenTelemetry is not configured in our environment. We would like to understand:

  1. Whether Sisense supports OpenTelemetry out of the box for traces,
  2. The required steps to enable and configure OpenTelemetry in a Sisense deployment (Linux EC2, single-node, Kubernetes-based),
  3. How to route traces from Sisense to SignalFx, including configuration files, environment variables, and any required Sisense plugins or modules,
  4. Any limitations or known issues with trace capture for Sisense microservices,
  5. Example configuration snippets or reference documentation for this setup.