Currently, when using the Usage Analytics EC you do not have the ability to audit for everything you need when it comes to what your users are downloading. Right now all we can audit for is PDF, Image, and CSV. I would like the ability to be able to audit for Excel, PPT and any download options that are made available.
Management wants to know who is downloading what, but right now we can only give data for some items and only for 30 days.
I would like to be able to have a larger selection of items to audit that utilize a customizable timeframe for how long to retain history for a select data point.
If we are to audit for a pattern of downloads 30 days does not meet our needs. Currently, if we want to audit for more than 30 days, we would need to get the data in a format that can then be loaded into an external DB that can then be reincorporated back into an EC for reporting. This seems to be a waste of time and resources when this should be able to happen in the source system.