Forum Discussion

Bohdan's avatar
Bohdan
Cloud Apps
10-06-2025
Solved

Update_with_SSL

Subject: Update  L2025.2.0.249 fails at nginx-ingress (IngressClass ownership conflict)

Hello Sisense Support

We’re update our single-node Sisense environment (L2025.2.0.249) from HTTP to HTTPS. After setting SSL in single_config.yaml, the installer consistently fails while deploying nginx-ingress.


While the updating we encounter a error. Please see below logs


Embedding
Installation|Upgrade|Migration
  • Bohdan's avatar
    Bohdan
    10-09-2025

    Hi DRay,
    Yes there was a support case. We were routed to our regional manager and the issue has been resolved. No further action needed; you can mark this thread as solved.
    Thank you!

4 Replies

  • DRay's avatar
    DRay
    Sisense Employee
    10-06-2025

    Hello Bohdan​,

    Welcome to the Sisense Community! Thank you for reaching out. 

    I can't find an account tied to your email address. Can you let me know what customer you are with? That will help me route you to the correct people.

    Thank you.

    • Bohdan's avatar
      Bohdan
      Cloud Apps
      10-07-2025

      Hi DRay,

      Thanks for the quick response. We’re with C4R (Customer)

      Thank you!

      • DRay's avatar
        DRay
        Sisense Employee
        10-08-2025

        Thank you. It looks like there is a support case open for this, is that correct?