Forum Discussion
I find it utterly ridiculous that we still have not received an answer to the most basic question : DOES THIS AFFECT SELF-HOSTED CUSTOMERS? We asked the question more than 24 hours ago and were given a generic cryptic "please refer to our FAQ".
Well here I am... in your FAQ, and I still cannot find an answer. Please follow the most basic incident response protocol and help your customers identify if they're affected by your security incident.
How is it that self-hosted can be affected? I think others in my business assume our instances are isolated but I think the app calls back to base somehow - as I can see sometimes from support enquiries Sisense have visibility of server performance aspects. Is that about right?
- JohnLusk04-15-2024Data Storage
If you're sufficiently paranoid, Sisense sends everything it can get its hands on back home.
Blanket responses of "we strongly recommend you reset your passwords" when asked "is on-prem affected?" (/me raises hand) don't help.