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alejandro's avatar
alejandro
Cloud Apps
06-11-2024
Solved

Setting up SAML 2.0 for a specific tenant

I have two tenants (system tenant and a new one created). I believe that under: Admin > Security & Access > Single Sign On, the General configuration applies only for the system tenant (default one)...
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  • Anonymous's avatar
    Anonymous
    06-13-2024

    Hello Alejandro!

    You can configure SSO for a particular tenant via the UI by following these steps:

    1. Log into the specific tenant as a tenant admin user. The URL for each tenant is the base URL/{tenant_name}. You can also find the tenant URL in the tenant details of the Tenants admin page.
    2. Navigate to Admin -> Single Sign On.
    3. Configure SSO for the tenant.

    Related documentation here. Please let me know if that solves your question or if you need additional information. 

    Regards,
    Chad

alejandro's avatar
alejandro
Cloud Apps
06-18-2024

Hi Anonymous 

I tried to access my new tenant with the tenant admin user, however, I got the next error:

I did enabled the SSO Configuration, and the SSO permissions toggles as seen in the image below. I also set in SAML 2.0, the Single Sign On Login and Logout URLs as well as the certificate.

However, I cannot access the new created tenant.

Do you know what exactly is causing this issue?

 

Anonymous's avatar
Anonymous
06-25-2024

Hi Alejandro,

If SSO was already set up on the system tenant prior to creating the new tenant, the new tenant by default will have the same SSO configured. Can you try accessing the new tenant at the following URL: base URL/{tenant_name}/app/account/login

This should allow you to log in with the tenant admin and password defined in Sisense.

Regards,
Chad