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alejandro's avatar
alejandro
Cloud Apps
06-11-2024
Solved

Setting up SAML 2.0 for a specific tenant

I have two tenants (system tenant and a new one created). I believe that under: Admin > Security & Access > Single Sign On, the General configuration applies only for the system tenant (default one)...
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  • Anonymous's avatar
    Anonymous
    06-13-2024

    Hello Alejandro!

    You can configure SSO for a particular tenant via the UI by following these steps:

    1. Log into the specific tenant as a tenant admin user. The URL for each tenant is the base URL/{tenant_name}. You can also find the tenant URL in the tenant details of the Tenants admin page.
    2. Navigate to Admin -> Single Sign On.
    3. Configure SSO for the tenant.

    Related documentation here. Please let me know if that solves your question or if you need additional information. 

    Regards,
    Chad

alejandro's avatar
alejandro
Cloud Apps
06-18-2024

Hi Anonymous 

I tried to access my new tenant with the tenant admin user, however, I got the next error:

I did enabled the SSO Configuration, and the SSO permissions toggles as seen in the image below. I also set in SAML 2.0, the Single Sign On Login and Logout URLs as well as the certificate.

However, I cannot access the new created tenant.

Do you know what exactly is causing this issue?

 

DRay's avatar
DRay
Sisense Employee
06-24-2024

Hi alejandro,

Are you still having this issue?

  • alejandro's avatar
    alejandro
    Cloud Apps
    06-28-2024

    Yes, but it could be due to our internal configuration.

    • DRay's avatar
      DRay
      Sisense Employee
      06-28-2024

      Thank you for following up. Have you opened a support case for this?

      • alejandro's avatar
        alejandro
        Cloud Apps
        07-02-2024

        It won't be neccesary. We have two configurations, one works just fine.

        Thanks for asking.