Forum Discussion

MikeGre's avatar
MikeGre
ETL
05-30-2024
Solved

Sunburst Chart issue

Hello everyone, I want to use a Sunburst widget in order to show a breakdown based on 2 dimensions. What we realized is that Sunburst is not clickable when enabling "Widget affects dashboard filter...
dashboards & reporting
  • steve's avatar
    steve
    06-20-2024

    Hi MikeGre 

    Can you please share any screen capture / GIF of where the subsequent clicks are not working? Do you see any errors in the browser console (developer tools?)

    Also I want to highlight a feature of the sunburst which can be less obvious initially, that when you hover over a segment a white border appears and this is not part of the clickable area, so where you have lots of very small segments it is easy to miss - the mouse cursor (hand vs pointer) should let you know when you're in the right spot in this case. Sharing this knowledge in case it's relevant, but appreciate it might not be the issue.

     

    Thanks

    Steve

MikeGre's avatar
MikeGre
ETL
06-11-2024

Hello both, jpacheco DRay 

Sorry for late reply, it seems that the script partially works..

I added the script, and the filter is changed, but this happens only once.... I can't click it again, only if I refresh my browser...

 

steve's avatar
steve
Sisense Employee
06-20-2024

Hi MikeGre 

Can you please share any screen capture / GIF of where the subsequent clicks are not working? Do you see any errors in the browser console (developer tools?)

Also I want to highlight a feature of the sunburst which can be less obvious initially, that when you hover over a segment a white border appears and this is not part of the clickable area, so where you have lots of very small segments it is easy to miss - the mouse cursor (hand vs pointer) should let you know when you're in the right spot in this case. Sharing this knowledge in case it's relevant, but appreciate it might not be the issue.

 

Thanks

Steve