Forum Discussion

donogc's avatar
donogc
Data Storage
07-19-2024

License server unavailable, MID is not alphanumeric

I'm trying to do new install on a new server and keep getting license server is unavailable.  If i select behind a firewall option, I get a key that is not alphanumeric so i can't use it on my.sisens...
Installation Help
W2023.9
DRay's avatar
DRay
Journey Map
07-22-2024

Hello donogc.

Thank you for reaching out.

Installation issues are better handled through our Support team, as they will be able to investigate your specific environment and review relevant logs.

donogc's avatar
donogc
Data Storage
07-22-2024

Unfortunately, this site won't let me create a ticket either.  Just spins and spins.