Forum Discussion

genkiseow's avatar
genkiseow
Data Storage
10-11-2024

How to login Sisense with admin ID after onboarded to Azure?

During the installation and minimal 2 IDs will be created under Administrator group. However, after onboarded to Azure and Admin has no way to login using the 2 IDs since these 2 IDs are not exist in...
How-To
HamzaJ's avatar
HamzaJ
Data Integration
10-14-2024

I dont know if I understand you correctly, but you are saying that

  • there is an admin-user
  • the user exists in Sisense
  • the user does not exist in AD

And the question is; you want the user to use SSO to log in?

That will not be possible. A user needs to exist in both applications to use SSO. But perhaps I did not understand you fully and you could ask this question to Sisense Support

genkiseow's avatar
genkiseow
Data Storage
10-14-2024

To be more specific.

  • there is an admin-user
  • the user exists in Sisense, which refer to admin user
  • the user does not exist in AD, which refer to admin user

Currently this user holding 2 IDs. 1 admin and 1 viewer. After he login via SSO as viewer and he is not able to login Sisense via admin ID.  

  • HamzaJ's avatar
    HamzaJ
    Data Integration
    10-14-2024

    Ok. It is clear.

    That is not possible. Within a single browser instance, you can only be logged in as one user not as multiple. You could give the AD-user admin rights. If that is not preferable, the user can use a different browser or incognito-mode to login as the admin-user in Sisense