Forum Discussion

Tim's avatar
Tim
Data Integration
06-30-2025
Solved

Multi-Tenant and Proxy don't work together

My Sisense instance has multiple tenants. I can access the admin tenant at myurl.com/app. I can access MyTenant1 at myurl.com/MyTenant1/app.

 

I then set the Proxy URL to "/MySisense" (in myurl.com/app/configuration/system). I can now access the admin tenant at my myurl.com/MySisense/app. But I can't access MyTenant1 anymore, neither at myurl.com/MyTenant1/app nor at myurl.com/MySisense/MyTenant1.

 

Can I use both the Proxy URL feature and the multi-tenant feature on the same instance?

administration
Multitenancy
proxy
  • Tim's avatar
    Tim
    07-21-2025

    Solved: It failed when I set "/MySisense" as the proxy URL, but it worked when I set "https://myurl.com/MySisense" as the proxy URL.

3 Replies

  • Tim's avatar
    Tim
    Data Integration
    07-21-2025

    Solved: It failed when I set "/MySisense" as the proxy URL, but it worked when I set "https://myurl.com/MySisense" as the proxy URL.

  • DRay's avatar
    DRay
    Admin
    07-21-2025

    Hello Tim​,

    Thank you for reaching out. I see your question hasn't gotten a response yet, so I'm asking internally to try and get you an answer. 

    • Tim's avatar
      Tim
      Data Integration
      07-21-2025

      Thanks DRay​, but tech support already helped. I've replied with the solution in case anyone else finds this issue. If you think it appropriate, please pass it on as a feature/bugfix request: both of the URLs I describe should work, not just the second one. Next, I've got another layer of complexity to add to these proxies, but I'll make a separate post about that.