Forum Discussion

Deepak-Stride's avatar
Deepak-Stride
Data Storage
04-30-2024

Iframe Embedded SDK not loading dashboard in Chrome but functioning in Incognito mode

We've encountered an issue with our Sisense integration with the Salesforce platform over the past few days. Specifically, the Sisense dashboard isn't loading correctly in the Chrome browser, althoug...
dashboards & reporting
Performance Help
Deepak-Stride's avatar
Deepak-Stride
Data Storage
05-01-2024

Hi 

Yes, it was functioning properly previously. We started encountering this problem on April 25th. As a temporary solution, we adjusted the settings in Salesforce to disable caching, which resolved the issue. However, this is just a workaround. We're still unsure about the cause of the change and why it's not working for users with existing sessions. Please inform me if you require further information on this matter.