Forum Discussion

Deepak-Stride's avatar
Deepak-Stride
Data Storage
04-30-2024

Iframe Embedded SDK not loading dashboard in Chrome but functioning in Incognito mode

We've encountered an issue with our Sisense integration with the Salesforce platform over the past few days. Specifically, the Sisense dashboard isn't loading correctly in the Chrome browser, althoug...
dashboards & reporting
Performance Help
DRay's avatar
DRay
Admin
04-30-2024

Hello Deepak-Stride,

Thank you for reaching out. 

Was this working before and then stopped? There may have been a change in the data security of the Dashboard that is preventing the cookied user from viewing the Dashboard. When you view the Dashboard directly in Sisense with the same user are they able to see it?