Forum Discussion

Rsuubo's avatar
Rsuubo
Data Storage
02-11-2025

Elastic Cube Build Failure

I'm encountering the error message: 'Input length = 1.' I'm using CData JDBC drivers to connect to my data source. Has anyone seen this before or know how to resolve it?

Dashboards & Reporting

5 Replies

  • DRay's avatar
    DRay
    Admin
    02-13-2025

    Hi Rsuubo,

    Thank you for reaching out. I'm not able to find any other reference to this error. Please open a support ticket so our team can look at it with you.

    Thank you.

    • Rsuubo's avatar
      Rsuubo
      Data Storage
      04-01-2025

      I don't see how to log a support ticket/create new case

       

      • DRay's avatar
        DRay
        Admin
        04-01-2025

        Hi Rsuubo,

        You should be able to access support tickets now. Can you check and let me know?

        Thank you.

  • DRay's avatar
    DRay
    Admin
    04-01-2025

    Hi Rsuubo,

    Thank you for getting back to me. I have reached out to our support team, and you should be able to access and create support cases very soon.