Forum Discussion

EdwardWhitemore's avatar
EdwardWhitemore
Data Storage
11-02-2025

Dashboard not auto-refreshing for mobile app performance data

Hi everyone, I’m using Sisense to track performance metrics from my mobile entertainment app — like daily active users, watch duration, and session time. Lately, I’ve noticed that some dashboards ...
dashboard design
dashboards & reporting
Data Connection
ArtherPembroke's avatar
ArtherPembroke
Data Storage
11-03-2025


Hi,

This usually happens if the dashboard’s auto-refresh or data model schedule isn’t updating properly.
Try checking Data → Schedule Refresh to confirm it’s set correctly.

You can also clear your browser cache or open the dashboard in incognito mode — cached queries sometimes delay updates.
Lastly, make sure Auto-Refresh is turned on in your dashboard settings.

Hope this helps!