Forum Discussion

BeckyCrittenden's avatar
BeckyCrittenden
Cloud Apps
09-19-2024
Solved

Client receives numerous subscribed email notifications for the same report, in a single day

What would cause a subscribed dashboard to be sent to a subscribed recipient 18 times in a day, all within a minute or 2 of each other? A client has reported seeing 18 emails for the same report, al...
  • DRay's avatar
    09-20-2024

    Hi BeckyCrittenden,

    In that case, I recommend creating a support case. They are better equipped to handle screenshots and they can gather any logs they need to help troubleshoot this.