Hi BeckyCrittenden,
In that case, I recommend creating a support case. They are better equipped to handle screenshots and they can gather any logs they need to help troubleshoot this.
Hi Becky,
That is odd. Are all the emails directed to her directly and not a distro list? Can we confirm that all the emails are for the same report?
Hi Dray!
The user is receiving the same emails many times per day within minutes of each other every day over the last 2-3 wks.
The dashboard owner also on the subscription is not receiving any emails for this dashboard.
The image below is from the client showing her email inbox and the same email/dashboard coming in minutes apart.
Does this help? What other information do you need?
Very similar to this report was another report by a different client back in August. He too reports seeing numerous emails for a single dashboard, seemingly overwhelming his inbox.
In that case we did not reach out to report here as the dashboard was confirmed as being outdated, no longer used and the client user deleted it. Thus no need for assistance after that.
This was reported on Aug 29, image from this client below.
Please note this message is meant to share additional information on the current question, though the client is not the same. This is informational only in case it might help figure out why this happens.
