Forum Discussion

ATP_JD's avatar
ATP_JD
Data Storage
07-16-2024
Solved

AWS RDS SSL Certificate Update

Amazon SSL certificate authority needs to be updated at Sisense/Periscope in order to continue connecting our RDS-hosted database. Without this fix, Periscope is at risk of completely stopping working in August.

https://aws.amazon.com/blogs/aws/rotate-your-ssl-tls-certificates-now-amazon-rds-and-amazon-aurora-expire-in-2024/

What is the Sisense plan to accommodate this?

Dashboards & Reporting
  • Anonymous's avatar
    Anonymous
    08-02-2024

    DRay - I was able to follow up and resolve this issue. We completed this maintenance last week and sent out notification. So we should be good ğŸ™Œ

3 Replies

  • Anonymous's avatar
    Anonymous
    07-16-2024

    Hey ATP_JD - All CDT contacts should have received the first of three emails being sent out about a scheduled maintenance window on July 28th to rotate these certificates. I can see that you are listed as a contact, so I'm investigating why you did not receive this email. I will reach out directly to resolve this. Thanks!

  • DRay's avatar
    DRay
    Admin
    08-01-2024

    Hello ATP_JD.

    I'm following up to see if you were able to get this resolved. Can you let me know?

    Thank you.

    • Anonymous's avatar
      Anonymous
      08-02-2024

      DRay - I was able to follow up and resolve this issue. We completed this maintenance last week and sent out notification. So we should be good ğŸ™Œ