Forum Discussion

fxs7576's avatar
fxs7576
Cloud Apps
04-17-2024
Solved

Accessing The Project that was Created By the Deleted User

Hi SiSense community, I've noticed that when a user is deleted from the system, their Git project becomes inaccessible as its ownership is blank. The following is the error message when I tried to c...
  • DRay's avatar
    DRay
    04-19-2024

    Hi fxs7576,

    I reached out internally and was advised to have you submit a support ticket for this so they can look into it deeper and determine the cause.

Oleksandr_K's avatar
Oleksandr_K
Sisense Employee
04-22-2024

 Hi fxs7576,

Thank you for bringing this to our attention. We appreciate your diligence in reporting this issue. I've created a ticket in our system to investigate this further and find a solution that ensures continued access to Git projects even after a user is deleted. We aim to resolve this promptly.

I would appreciate if you could submit support ticket, so that we could keep you updated with the progress

Regards
Oleksandr

fxs7576's avatar
fxs7576
Cloud Apps
04-22-2024

Thanks Oleksandr_K . I've sent a support ticket, and here's the case number: 00775431.