Forum Discussion

ScottSut's avatar
ScottSut
Data Storage
12-18-2021

Unable to login after upgrade

I just upgrade our Windows Server from Sisense version 20.21.4 to 20.21.9

I also applied the logger patch

All succeeded without any known errors

When I login using the Sisense Client, I receive an message : "There was a problem during operation"

I can rebuild cubes no problem in elasticube

also the localhost:8081/app/test won't run as I'm prompt to login 

Any Advise appreciated.

On-Prem
Windows

2 Replies

Replies have been turned off for this discussion
  • GregDemery's avatar
    GregDemery
    Data Storage
    08-04-2022

    Run this as Admin in Powershell

    1
    Get-Service | where {($_.name -like "*sisense*") -or ($_.Name -like "*elastic*")} | Restart-Service
    2 - all sisense services will stop and restart then run
    iisreset

    The real question is why does this happen after upgrading?