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rdangi2's avatar
rdangi2
Data Storage
03-06-2024

Issue with Elastic Cube Filed Fetching

Hello Sisense Support,

I am writing to report an issue with one of our Elastic Cubes. When attempting to create a new dashboard using this Elastic Cube, the fields are not being fetched. Old dependent reports have data.

I have attached screenshots for your reference, highlighting the problem. Additionally, there are no error messages displayed during the build process.


This issue is hindering our ability to effectively use this particular Elastic Cube for reporting purposes. Your prompt attention to this matter would be greatly appreciated.

Please let me know if there is any further information needed from my end.

Sisense Version: L2023.9.0.271

Thank you,
Rahul Dangi
[email protected]

Elasticube
Linux

2 Replies

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  • DRay's avatar
    DRay
    Admin
    03-06-2024

    Hello rdangi2,

    Do you have a support case opened for this? That is the path I recommend for issues like this.

  • DRay's avatar
    DRay
    Admin
    03-11-2024

    Hello rdangi2,

    I wanted to check in with you to see if you were able to get this resolved.