Forum Discussion

pciocheetah's avatar
pciocheetah
Data Storage
03-06-2024

Having trouble creating a new user and sending out the initial email

I am having issues creating a user.  I created the user, and made sure that the email is correct, but the user did not seem to get the invite. 

2 Replies

Replies have been turned off for this discussion
  • DRay's avatar
    DRay
    Sisense Employee

    Hello pciocheetah,

    I recommend opening a support ticket for this. They can review the Sisense logs and help figure out what is causing that.

  • DRay's avatar
    DRay
    Sisense Employee

    Hi pciocheetah,

    I wanted to check in with you to see if you were able to get this resolved.