Emails in Sisense not sending.

When emails in Sisense are not sending, it could be due to various reasons. Let's troubleshoot in simple terms:

1. Check Email Configuration:

   • Ensure that your email settings in Sisense are correctly configured. It's like making sure your email account is set up properly in an app on your phone.

2. SMTP Server Check:

   • Verify that the SMTP (Simple Mail Transfer Protocol) server details are accurate. Think of it as confirming the address and credentials of your email server.

3. Credentials and Authentication:

   • Double-check the username and password for your email account in Sisense. It's similar to ensuring you have the right login details for your email.

4. Security Settings:

   • Some email servers have security settings that may block third-party apps. Check if your email provider requires any specific security configurations or app permissions.

5. Test Email Sending:

   • Use Sisense's test email feature if available. It's like sending a test message to see if everything is working correctly.

6. Check Recipient Details:

   • Ensure that the email addresses of the recipients are entered correctly. Just like making sure you type the correct email address when sending an email manually.

7. Spam or Junk Folder:

   • Ask recipients to check their spam or junk folders. Sometimes emails can end up there. It's like looking in your spam folder for an email that might have been marked as spam by mistake.

8. Review Error Messages:

   • If there are error messages, pay attention to them. They can provide clues about what might be going wrong, similar to error messages you might get when something doesn't work on your computer.

9. Contact Support:

   • If the issue persists, contact Sisense support. They are like customer service for the software and can assist in resolving any technical problems.