Forum Discussion

KHConsult's avatar
KHConsult
Cloud Apps
03-16-2023
Solved

Contacting Sisense Support

I am looking for a way to contact Sisense support. I am attempting to submit a ticket, but my email is tied to an account that I am not connected to. Is there a support email address that I can use?
jethrodean's avatar
jethrodean
Data Storage
03-23-2023

Hey there, 

You can submit a ticket via this link - https://www.sisense.com/support/ - there's a 'Submit ticket' button in the middle of the page. 

  • KHConsult's avatar
    KHConsult
    Cloud Apps
    03-24-2023

    When I click the submit ticket button that you are referring to, I can enter the details for the ticket. My issue is that the ticket automatically enters a client that does not belong to me. I dont not want to submit a ticket for the wrong client. I need customer support outside of the submit ticket option to fix that problem first.