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turtleData123's avatar
turtleData123
Cloud Apps
03-20-2024
Solved

Using RSUM results in BE#208517 Internal Analytical Engine Error: Error while parsing view

Hi all,

 

I'm using RSUM in multiple dashboards/widgets, and recently, these widgets all broke. I'm getting the error found in the title, with a "Formulas used in this widget are not supported in this live data source" message on top of the widget. This occurs for 3 of our 4 data sources, and works for 1. I don't have access to the data sources, only widgets. This doesn't occur for YTD, MTD - type formulas, only for Running Sum by Category. Can anyone provide any information on this error?

 

Thanks

  • DRay's avatar
    DRay
    03-25-2024

    Please keep me posted. My guess is that something changed in the Data Model, especially since the Dashboards used to work and suddenly stopped. Hopefully you are able to get it resolved quickly!

     

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  • Hello turtleData123,

    What version of Sisense are you running?

    The RSUM function is supported by Elasticubes and Live Models, so there may be something specific to the Data Models that is causing issues. I would recommend contacting someone who has access to those Data Models to see if they can help.

    Please keep me posted and let me know if there is anything more I can do to help.

    Have a great day!

     

    • turtleData123's avatar
      turtleData123
      Cloud Apps

      Hello,

       

      Thank you for the response! I am using Sisense Version: L2023.11.0.415, and thank you I will let someone know

      • DRay's avatar
        DRay
        Admin

        Please keep me posted. My guess is that something changed in the Data Model, especially since the Dashboards used to work and suddenly stopped. Hopefully you are able to get it resolved quickly!