Forum Discussion
Hello Tim,
Thank you for reaching out.
I would like to get to the bottom of this with you.
What kind of export are you doing that has that behavior, and does the same thing happen with other Widgets? Do you know what version of the exporter you are using?
- Tim04-04-2024Data Integration
Sure.
"other Widgets?" - Yes. Any PivotTable. I created a new dashboard with a very simple PivotTable (no JavaScript, no formatting, only one data field) and found the same problem.
"What kind of export" - Image. See picture below.
"version of the exporter" - Screenshot from .../app/configuration/system below. We turned on the circled setting. I don't know any more about "version of the exporter".
- DRay04-11-2024Admin
Hi Tim,
If the Pivot view is cut on the dashboard itself, this could be the reason. For Pivot and Table widgets the image will include all of the columns that were rendered in the dashboard, not just the columns that were visible on the screen. Since Pivot can be set to have a really huge number of rows, we do limit the height by the visible container size during exporting
- Tim04-12-2024Data Integration
It looked fine on the dashboard itself, only the image download has the problem.
Visible container size - The bug happens even when there are few rows. E.g. in the picture below I filtered to just one row and it still happens.