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jirazazabal's avatar
jirazazabal
Cloud Apps
10-26-2021
Solved

Error when trying to connect Notebooks to local MySQL Server Instance

Hi,

When trying to connect our instance to our local MySQL Server instance, we have a generic error (Unable to connect). We have checked that we are able to connect with those credentials and host data from any server and terminal, but we are getting this error in Notebooks. We are not able to locate the logs or pod related to the error. Just an entry in combined.log with no detailed information (just unable to make a connection)

Any of you was able to connect to a local instance or have an idea about how to solve it?

BR

  • Hi all,

    Seems that Notebooks works with MySQL in SSL way only, so you need to implement SSL in your MySQL sise to enable Notebooks to connect.

    Hope it helps!

    BR

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  • Hi all,

    Seems that Notebooks works with MySQL in SSL way only, so you need to implement SSL in your MySQL sise to enable Notebooks to connect.

    Hope it helps!

    BR

  • Liran_Elnekave's avatar
    Liran_Elnekave
    Sisense Employee

    Hello Javier, 

    I Opened a support ticket on your behalf and I look forward to learning more about your particular case.

     

    • jirazazabal's avatar
      jirazazabal
      Cloud Apps

      Thanks Liran,

      Please, update me with any news about that. 

      BR