Technical Troubleshooting
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Resolved! Web site demo request broken

Something seems seriously wrong on sisense.com.  We are trying to request a demo but that functionality will not work.  We also can't get the "Contact Us" page to work.  We have tried on different browsers and I even attempted it on a personal machin...

cclements by 7 - Data Storage
  • 132 Views
  • 3 replies
  • 0 kudos

Resolved! New tabber implementation - multiple tabbers

I noticed new tabber implementation with UI controls. Great, I never liked scritping with widget IDs.There seems to be major flaw though. Consider this scenario: I have 2 tabbers on dashboard, one should only affect widgets a,b and c and 2nd should o...

WojtekGS by 7 - Data Storage
  • 308 Views
  • 3 replies
  • 2 kudos

Use dashboard API to get data in python dataframe

I have a widget which displays users with points and I want to fetch top 10 users from that widget.Also I need to select current month "01/2025" from the filter.Let me know how this can be done But I'm getting weired error.Please help! I'm an admin s...

aditya by 7 - Data Storage
  • 1215 Views
  • 10 replies
  • 0 kudos

Resolved! Sisense Intelligence - struggling with requests

I am having trouble with the setup of Sisense intelligence. I keep getting the same message when sending requests so not sure where I am missing anything.  I set it up to use my OpenAI account and hope someone can confirm if my parameters are correct...

Resolved! Does Sisense free up RAM from crashed queries and builds?

I've been looking at RAM use. While experimenting, I sometimes build bad widgets or cubes that use lots of RAM and then fail with the "abnormal memory consumption" message. That's fine, but I noticed after the RAM use climbs up, it remains high. Afte...

Tim by 11 - Data Pipeline
  • 533 Views
  • 4 replies
  • 0 kudos

Resolved! Query Plan Analyzer - is it reliable?

Looks to me like the Query Plan Analyzer incorrectly labels some joins as "many" when they should be "one". Also, it seems to analyze the SQL constructed by Sisense, not the database's query plan. Is that correct, or am I missing something? (My goal ...

Tim by 11 - Data Pipeline
  • 488 Views
  • 1 replies
  • 0 kudos

BloX SJSON scrambled when using git?

I have a dashboard with several BloX widgets. I noticed after using the Git Interface to version control the JSON in the bLox widget gets scrambled. The widgets still work, but they become near-impossible to edit after the fact. Are there any know re...

spuma by 8 - Cloud Apps
  • 652 Views
  • 3 replies
  • 0 kudos

Xero JDBC Connection issue

Hi, Our team has an issue with Xero integration using JDBC driver. Unfortunately, it seems like the connections for other services works but not for Xero. Let me give you as many details as I can.First, we generate a connection string on our side to ...

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Widget PNGs are blurry when downloaded

I suspect this may be a user-specific problem and not something system wide. We've only had one user complaing of the problem.When she uses the "Download Image" functionality from Sisense 2024.1, the resolution of the PNG is fuzzy/blurry, as if the r...

Resolved! Sisense Table with Aggregation Not Working

Hi All,Our Table with Aggregation widgets have all broken and we're only seeing the following: We are seeing this across multiple members. Has anyone else experienced this issue and does anyone have any info on whether the widget's support was remove...

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Community Content Spotlight

Content you missed that you never planned on reading

Updated: Feb 26th
  1. Blog: Data Prep Essentials for AI-Driven Analytics - Part 1
  2. KB Doc: How to Implement Linkable Text in a Widget (Linux)
  3. Sisense Academy: Build and Maintain a Healthy Elasticube Environment
  4. Sisense Docs: Introduction to Sisense
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