pb_si
02-20-2024Cloud Apps
Disabling user accounts rather than deleting
Hi,
Is it possible to deactivate user accounts rather than completing removing? We have users that will no longer have access to the system, but could come back later (for example, trail users).
Is using the security model to deny access the only other way? This would still add against our user license count so not an ideal solution long term.
Hello pb_si,
Thank you for your question. Currently there is not a way to disable an account. You could assign them to a role that doesn't allow them to access any content though. This document has guidance on how to customize User Roles.