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francoisvv's avatar
francoisvv
Cloud Apps
10-17-2023

Widget style not set or invalid error for calendar heat map

Is anyone experiencing issues with calendar heat maps after the recent updates that added the style settings for widget builds?  We get that our calendar heat maps randomly displays and then randomly gives the error "Widget style not set or invalid".  When sharing dashboards with calendar heatmaps on, it does not display at all to VIEWERS and just shows them the error.  Any advice? I did raise a ticket with support but awaiting response.

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  • brandon_ni's avatar
    brandon_ni
    Cloud Apps
    10-31-2023

    I am having the exact same issue. This started occurring after upgrading to L2023.7. Haven't found a work around yet.

    • francoisvv's avatar
      francoisvv
      Cloud Apps
      11-01-2023

      Ah great, so I'm not going completely crazy lol!  I did raise a ticked and they asked me to send them support files as they were unable to replicate the issue and also asked me to take a video of it happening, however I don't have a screen recorder on my work laptop so could not do that yet.  Let's hope they manage to replicate and address it soon as it might cause a lot of panic for clients.