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Community_Admin
Community Team Member
Community Team Member

Question:

When I'm trying to sign out from my existing login. It shows a warning alert "Sign out failed".

Community_Admin_0-1634650753819.png

Answer:

This error might happen when Sisense Activation is not run with administrator privileges. To fix this error please try the following:

  • Search for "Sisense Activation" in your programs on your server/computer you're running Sisense
  • Right click on Sisense Activation and select "Run as Administrator"
Community_Admin_1-1634650802578.png
  1. Try signing out again

If that does not allow you to sign out of your Sisense account, please create a support ticket and our support agents would be happy to help.

 

Version history
Last update:
‎10-19-2021 06:40 AM
Updated by:
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