Some steps in the Sisense support documentation vary depending on whether the Sisense instance you are working with is running on Windows or Linux.These steps are how you can check: Log into your Sisense instance Click on the person icon in the top r...
Question: I have a mobile application that will have a link to a SiSense dashboard. Rather than opening the link in a browser, I am hoping to have the link open in the SiSense native application. How can this be done?Solution: This can be done with o...
Sisense has two aspects of license and user management for activating the system and accessing Sisense platform.This article demonstrates how to handle password update for either Sisense Package Activation or Sisense Web Application access.Authentica...
How do I connect to Active Directory? Go to Active Directory under Admin in Sisense web Connection String : the address to the Active Directory server (ask your IT department) Base DN: Break down your domain and include all hosts. before each word in...
Question:How to change the activation period for new usersPurpose/BenefitsFor security purposes, new users have a seven day activation period. After that seven day period they no longer can activate their account. The following steps will explain how...
Question: Some users might want to install python on their IIS, for example in order to establish SSO by using python code. How can I install it?Solution: In order to do so, follow these steps: Insure you have CGI installed on your IIS: Go to Start -...
Question: I am trying to send scheduled reports to Gmail groups. Is it a possible option if so how can this be achieved? Solution: Email recipients must have a user account in Sisense in order to receive dashboard emails.There are a few possible ways...
Question: How can I automate the AD import? For those of us who are using active directory, it might be a tedious process to import all of the relevant groups and users from it to Sisense.Solution: We have written a Python script which does that for ...
Question: Sometimes your server might run out of space on because the SVI (System Volume Information) is eating up all memory.The system volume information is used in windows in order to save information related to system restore which is used when a...
Question: How can I export a list of Sisense users, for example users from a specific group?Solution: Using the REST API you can pretty quickly get this info in JSON document format.The GET /users API supports group ID: You could run GET /groups with...
Question: As of version 7.3, If you're using Outlook365 (not on-prem) as your SMTP server, you might encounter the following error when sending batch emails:432 4.3.2 STOREDRV.ClientSubmit; sender thread limit exceededEssentially, this error is throw...
Question: MongoDB logs keep growing and lead to no available space on Drive.Solution: Need to Enable Log Rotation In MongoDB.The following properties, located in "C:\Program Files\Sisense\Infra\MongoDB\mongodbconfig.conf", enable the log rotation and...
Question: I'm trying to create Data Security rules. I've tried the full set name and several other things. What should go in this parameter? Solution: For sets, the server is "Set". The name of the elasticube is your set name as you see it in the UI.
Question: Sisense Service hangs and I try to start them in Windows Services, but the usual net stop & net start will not restart them. net stop /y will stop all dependencies.Solution: Follow the instructions below to force start a Sisense Service: Lo...
Question: How can I help the exact version and build of my Sisense environment?Solution: There are 3 easy ways to find the exact version of your environment:On the web application Open your Sisense web application On the top toolbar, click on the per...
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