Welcome to the Product Feedback Forum in the Sisense Community!
Do you have a feature or functionality you would like to see in Sisense?
You are in the right place!
The Product Feedback Forum helps shape the future of Sisense. Whether you're voting for other ideas, adding your use case, or submitting your idea, we appreciate your input and contribution!
Getting Started
Ideas that do not meet the above requirements will be closed, so familiarize yourself with these guidelines before submitting.
Review the below requirements to make sure your idea has all the relevant information our Product Management team needs to consider your idea.
- Follow our Community Guidelines: All posts in the Sisense Community are governed by Sisense's Privacy Notice and Terms of Service. This includes the Product Feedback Forum. For more information, check out the Community Welcome and Guidelines.
- Check if the idea has already been posted: Before submitting your idea, search in the Product Feedback Forum to see if a similar idea already exists. You can save time by voting on an existing idea by liking or adding a comment with additional information and context about your individual use case.
- Submit only ONE idea at a time: If you find yourself making a bulleted list, you probably have more than one idea. It is important for the Sisense Product team to understand what users are voting for, so we ask that only one idea is submitted per post. Although you are free to submit multiple ideas, please make sure that each post is related to a SINGLE idea. Submissions that list out multiple requests will not be submitted to the product team and you will be asked to repost your ideas individually.
- Write in English: While Sisense staff work around the world and speak many languages, we primarily communicate in English. Submitting ideas in English will ensure that you're reaching the widest possible audience. Please note non-English ideas will not be removed but may not gain much traction.
- No questions: The Product Feedback Forum is not designed to answer questions or respond to requests for help. If you have a question, please post it in the appropriate discussion forum, or contact Sisense Support.
- No bugs: The Product Feedback Forum is not the right place to log software bugs or crashes. Bugs and crashes should be logged with Sisense Support.
- No performance issues: While ideas related to performance are not strictly off limits, performance issues are typically complex and involve thorough troubleshooting that which is not applicable to all users. Performance issues should be logged with Sisense Support.
- No sales requests: Pricing and licensing requests are not a good fit for the Product Feedback Forum. Please provide your account manager or sales team with your feedback.
Submitting an Idea
In order to post an idea, you will need 3 things:
- Title
- Label
- Description
- Title: Use descriptive keywords that include the product and the functionality requested. Ask yourself, "If I were searching for this to vote on it, could I find it?"
- Labels: Labels are used to ensure your idea gets to the correct member of our Product team and make your idea in the Sisense Community easier to find. Don't stress too much if you're not sure what labels to choose. Do your best, and our submission reviewers will edit your idea if necessary.
- Description: The more details that are included in your idea, the better. Below are some questions to consider when creating your idea description:
- What is the problem or pain point you are experiencing?
- What is the context, situation, or use case when you experience the problem or pain point? Please be as detailed as possible.
- What is the proposed or requested solution? What does the ideal solution look like?
- Attachments (optional): It is optional but highly encouraged to add screenshots, gifs, or videos to your submission to help the Product Team better understand your idea. Please remember that publishing attachments make them public, so be careful not to post any proprietary information.
Product Feedback Forum Submission Example:
Idea Statuses
There are six statuses that can be applied to all ideas across the Product Feedback Forum. Below is an overview of these statuses, which are used to communicate with users about where the idea stands.
|
Status |
Status Description |
|
New Idea |
All ideas start here! We use the submission guidelines above to make sure these are ready for voting and commenting from the community. Votes and additional feedback through comments help Product Teams move the idea along. |
|
Needs Info |
Thank you for your idea; however, we need a little help with understanding the request before it can be open to voting. We'll communicate to explain what action is needed in order to change the idea's status. If you see this status on an idea you didn't submit, please chime in with your own examples in the comments. |
|
Needs Votes & Comments |
We have everything we need, now, the idea needs votes and comments from the Sisense Community. We want to hear from you about how this idea would benefit you. |
|
Planned |
We think this is a good suggestion and have added it to our backlog. This status does not guarantee that the functionality will be in the next release, but development work has begun. Release cycles vary by product, so make sure to check the product life cycle information to get an idea of when to expect the next release. |
|
Delivered |
This idea has been delivered via Product Release. Make sure to check out our latest Product Release Blog to stay up to date on the latest releases. |
|
Declined |
Unfortunately, not all ideas are a good fit. These are not being considered at this time and will not be open to further voting. Ideas may be closed for different reasons, and we will do our best to communicate and let the community know why this idea isn't a good match for our current plans. |
The latest status can always be found linked in the Latest status update box at the top of each idea.
If you have questions or experience an issue, please contact [email protected].
