In case when it is not possible to share dashboard via https://snapshot.raintank.io/ (for example due to security policies) next flow could be used to export JSON of dashboard with required data included:
Open required dashboard and set the time range which includes time when issue was occurred and + 2-3 hr before and ahead
Click on share button, select Snapshot tab and click on Local Snapshot button.
Once snapshot link would be available (will start from /app) click on COPY button
Form URL with created snapshot and Sisense domain. Then press Enter. Example:
Now snapshot is created and opened - Click on share button again
Select the Export tab and click on Save FIle. Snapshot would be downloaded on your local machine
This file could be imported in another Grafana instance as a dashboard with data inside. Such snapshots are very useful in troubleshooting and could be shared with a Sisense Support Team.