Trouble Connecting To Sisense Support

I'm having trouble connecting the Sisense Support Portal. Any suggestions? I sent and email. I can get to the landing page but, when I click on submit a ticket, the page never loads.

I'm feeling frustrated.

Rose Holmes-Minton

Posted 6 months ago·Last reply 6 months ago

4 comments

Rose Holmes-Minton

OP6 months ago

For anyone else experiencing this issue:

Here is a full list of URLs that should be whitelabled

Authentication:

rev.auth.devrev.ai

Core Portal Services:

support.devrev.ai
api.devrev.ai
default-portal-template.devrev.ai
plug-platform.devrev.ai
portal-library.devrev.ai
exp.devrev.ai
app.devrev.ai

Infrastructure Services:

ingestion-useast1.devrev.ai
dvrv-us-1-wss.devrev.ai

Rose Holmes-Minton

OP6 months ago

Hi ahammar

Thank you for the offer. It turns out my company's firewall is blocking the site. IT is working on it.

Amanda Hammar

Admin6 months ago

Awesome, feel free to reach out to me if you need anything else!! Happy to help route it to get quicker results. :)

Amanda Hammar

Admin6 months ago

Hi rholmesminton

Are you still having trouble? I can raise concern internally if you are.