Support Portal - empty screen and errors in console, can't create a ticket | Help and How-To

Support Portal - empty screen and errors in console, can't create a ticket

Hey,

I wanted to create a support ticket but the Support Portal is blank and there're errors in console. Had similar issues with creating a trial account before. It's happening both on Chrome and Safari.

Can someone help?

Best regards,

Klaudia

KlaudiaWEQS

Posted 1 year ago·Last reply 1 year ago

3 comments

KlaudiaWEQS

OP1 year ago

Hi,

it turned out these issues were due to some Cloudflare protection settings we have in place. So, I think we can close this thread.

Thanks for the follow-up!

DRay

·1 year ago

Hi KlaudiaWEQS,

How is it going? Do you still need help with this?

DRay

·1 year ago

Hello KlaudiaWEQS,

Thank you for reaching out. If you use this URL does the same thing happen? https://community.sisense.com/category/support/discussions/SupportPortal