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    Discussions
    • Help and How-ToChevronRightIcon
    Shared dashboard widget script not saving error
             

    I have an embedded shared dashboard, when I open the widget script and try to save I receive the error: "Cannot read properties of null (reading 'script_old')"

     

    I can save the private version of the dashboard and widget with no issues. What is causing this?

    Zach Williams
    Zach Williams
    Posted 2 years ago·Last reply 2 years ago
                                           
             
    8 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    DRay

    DRay

    ·2 years ago

    Hello zach_myt,

    I just got confirmation that this issue is fixed in 24.1. We have submitted a request to have it included in the release notes.

                                           
    Zach Williams

    Zach Williams

    OP2 years ago

    Hi DRay 

    I just sent the ticket number.

                                           
    DRay

    DRay

    ·2 years ago

    Hi zach_myt,

    I reached out to my internal resources, and we would like to follow up on the support case to clarify the issue and proposed solution. Can you message me directly with the case number?

    Thank you.

                                           
    DRay

    DRay

    ·2 years ago

    Hi zach_myt,

    I don't have any additional insight beyond what support provided. What version are you currently using?

                                           
    Zach Williams

    Zach Williams

    OP2 years ago

    We are using L2023.11.0.450

                                           
    Zach Williams

    Zach Williams

    OP2 years ago

    Hi DRay , support said this would be fixed in L2024.1 but I didn't see it referenced in the release notes. Do you know of any upcoming releases that fix script saves on shared dashboards?

                                           
    DRay

    DRay

    ·2 years ago

    Hello zach_myt,

    Are you looking for confirmation of what Support told you, or is this another issue?

                                           
    DRay

    DRay

    ·2 years ago

    Hello zach_myt,

    Please open a support case for this. They will be able to work with you to identify this issue.

    Thank you.

                                           
                                                                                     
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