Setting up SAML 2.0 for a specific tenant

I have two tenants (system tenant and a new one created).

I believe that under: Admin > Security & Access > Single Sign On, the General configuration applies only for the system tenant (default one), however, I need to set up a different SAML 2.0 data (such as Remote Login URL, Remote Logout URL) only for the new tenant, unfortunately, I see no information in Sisense documentation, neither in any version (0.9, 1.0, 2.0) of the REST API endpoints.

alejandro

Posted 2 years ago·Last reply 2 years ago

7 comments

Sisense User

·2 years ago

Hello Alejandro!

You can configure SSO for a particular tenant via the UI by following these steps:

Log into the specific tenant as a tenant admin user. The URL for each tenant is the base URL/{tenant_name}. You can also find the tenant URL in the tenant details of the Tenants admin page.
Navigate to Admin -> Single Sign On.
Configure SSO for the tenant.

Related documentation here. Please let me know if that solves your question or if you need additional information.

Regards,
Chad

alejandro

OP2 years ago

Hi Anonymous

I tried to access my new tenant with the tenant admin user, however, I got the next error:

I did enabled the SSO Configuration, and the SSO permissions toggles as seen in the image below. I also set in SAML 2.0, the Single Sign On Login and Logout URLs as well as the certificate.

However, I cannot access the new created tenant.

Do you know what exactly is causing this issue?

DRay

·2 years ago

Hi alejandro,

Are you still having this issue?

alejandro

OP2 years ago

Yes, but it could be due to our internal configuration.

DRay

·2 years ago

Thank you for following up. Have you opened a support case for this?

alejandro

OP2 years ago

It won't be neccesary. We have two configurations, one works just fine.

Thanks for asking.

Sisense User

·2 years ago

Hi Alejandro,

If SSO was already set up on the system tenant prior to creating the new tenant, the new tenant by default will have the same SSO configured. Can you try accessing the new tenant at the following URL: base URL/{tenant_name}/app/account/login

This should allow you to log in with the tenant admin and password defined in Sisense.

Regards,
Chad